Targets are how you tell the network what good looks like. They drive the comparisons and the alerts every location sees.
What is a benchmark target?
A benchmark target is a goal ratio you set for a financial measure, expressed as a percentage of sales. Examples include a target net profit margin, a target labor cost percentage, or a target cost of goods percentage. Cost of goods sold, shortened to COGS, is the direct cost of producing what a location sells. Targets give every location a clear standard to aim for.
How do I set targets, and can I use a range instead of an exact number?
You set targets for your franchise from the targets settings. Each target can be an exact percentage the location should hit, or an acceptable range with a minimum and maximum. Ranges are useful when there is a healthy band rather than a single right answer, for example a labor cost that is fine anywhere within a window.
What happens when a location misses a target?
FranFinance calculates the gap between the location's actual number and your target, called a deviation, and flags it with a short explanation and how far off it is. Deviations show up in the location's dashboard, its weekly summary, and the AI assistant, so the franchisee sees the same signal you do and can act on it.
