Revscale AI Help Center
  • English
Go to website
Back
Articles on:FAQs
Got questions? We've got answers—clear, concise, and ready to help!

Categories

  • Product Walkthrough
  • FAQs
  • Integrations
  • Agents
  • Revscale CRM
  • Features
  • Email Campaigns
  • Web Pixel Installation
  • Best Practices
  • Marketing Fund Guidance
    Lead Qualifier (Inquiry Qualifier) What it does The Inquiry Qualifier quickly replies to your website form submissions via email, qualifies leads based on their answers, and escalates them to you when needed. How it Works When a visitor submits the “Get a Quote” form on your website, the submission is sent to Gorilla Dash as an Inquiry. At this point, it is not attributed to Revscale. The Inquiry QualiPopular
  • How do I reconnect the email used for the Inquiry Qualifier agent?
    Overview If you need to reconnect or update the email address used for your Inquiry Qualifier you can do so directly from your Revscale Client Portal Dashboard. Steps to Update Your Email Log in to your Revscale Client Portal Dashboard. From the left-hand menu, open the Inquiry Qualifier dashboard. In the upper-right corner, select the Preferences tab. 4Some readers
  • Ad Fund Guidance (Exit Factor)
    Lead Qualifier (Inquiry Qualifier) What it does Quickly replies to your website form submissions via email, qualifies leads based on their answers, and escalates them to you when needed. How it Works After a form (Contact Us) is submitted on your website, the submission gets sent and stored in Gorilla Dash as an Inquiry (this is not attributed to Revscale at this point). The agent (your Inquiry Qualifier) geSome readers
  • Inbound Bundle Guidance
    Lead Qualifier (Inquiry Qualifier) What it does Quickly replies to your website form submissions via email, qualifies leads based on their answers, and escalates them to you when needed. How it Works After a form (get a quote) is submitted on your website the agent (your Inquiry Qualifier) gets notified to engage with the submitter via email to try to qualify them and understand the scope of their inquiry. This means that you do not need to take any manual action on the initial inqSome readers
  • Updating your Lead Inquiry Agent Schedule
    This guide explains how to update Scheduling for the Inquiry Qualifier Agent in the Revscale Client Portal. The Inquiry Qualifier Agent automatically follows up with new website leads, asks qualifying questions, and routes them to the right person. These settings control when the agent is active and how it follows up with new leads. Access Scheduling Settings Log into the ReFew readers
  • What support do we offer for customer service?
    We provide dedicated AI Agents specifically designed for customer service, including: 24/7 AI Support Agent: Available via email, SMS, chat, and voice, ensuring your customers receive prompt responses at all times. Voice AI Agent: Delivers natural voice interactions to handle inquiries and efficiently route complex issues. These solutions allow us to reduce your support burden while maintaining high-quality service around the clock.Few readers
  • How do I access billing information in the Client Portal?
    Managing your subscription and billing details is simple and can be done directly through your Client Portal. Just follow the steps below: Step-by-Step Instructions Log in to your Client Portal using your credentials. Navigate to the bottom left corner of the dashboard. Click on your profile icon. From the dropdown menu, select “Billing.” This will open theFew readers
  • Do your agents actually talk to prospective clients, or do they just send outbound messages?
    Our agents are equipped to have full conversations with prospective clients in context. They can answer questions, address concerns, and seamlessly route qualified prospects to the appropriate departments for the next steps in the sales process.Few readers
  • How do our AI Agents integrate with your existing systems?
    Our AI Agents are engineered to work seamlessly with your current technology stack. They integrate easily with popular CRMs, email platforms, and digital marketing tools, allowing you to enhance your operations without the need for a complete overhaul. Our plug-and-play approach ensures minimal disruption while you quickly start leveraging AI-driven automation.Few readers
  • How do we improve sales and marketing efforts?
    We help your business by: Automating Outreach: Our Outbound AI Agent consistently targets and follows up with prospects. Qualifying Leads: Our Inbound AI Agent ensures every inquiry is addressed and nurtured promptly. Enhancing Online Visibility: Our SEO & PPC AI Agent automatically optimizes content and manages campaigns to drive qualified traffic. Engaging Website Visitors: Our Web Pixel AI Agent converts anonymous visitors into meaningful leads by triggering tiFew readers
  • What industries do we serve?
    We’re proud to serve a wide variety of industries—from individual franchisee locations to large global enterprises. Our flexible platform is ideal for sectors such as retail, services, healthcare, technology, and more, ensuring that businesses across different industries can benefit from our automated growth strategies.Few readers
  • My issue with AI agents is they sound robotic. Can they actually talk naturally?
    We hear that concern often! Our agents are trained to match your tone and style, ensuring natural and engaging conversations. This isn’t just an out-of-the-box solution—we customize their approach to sound just like you.Few readers
  • What types of AI Agents do we offer?
    Our platform offers a comprehensive range of AI Agents designed to address your business needs, including: Outbound AI Agent: Automates personalized outreach across email and LinkedIn, identifying and engaging prospects 24/7. Inbound AI Agent: Handles incoming inquiries by qualifying and nurturing leads in real time. Web Pixel AI Agent: Transforms anonymous website visitors into actionable opportunities through personalized engagement. SEO & PPC AI Agent: Optimizes anFew readers
  • Onboarding & Support
    We pride ourselves on offering a hands-on, white-glove onboarding experience. When you join us, you benefit from: Dedicated Account and Success Managers: Our experts guide you through setup and help tailor our AI Agents to your specific needs. Continuous Support: Our comprehensive support system is available from initial implementation through ongoing optimization. No Technical Hassles: With pre-configured AI Agents and expert management, we remove the burden of technical setup, allowingFew readers
  • How do we ensure the security and privacy of your data?
    At Revscale, data privacy and security are foundational to everything we do. We adhere to strict data privacy standards and maintain a compliance-forward approach, ensuring that all our AI-driven processes protect your sensitive information safely and securely.Few readers
  • Configure Inbound
    Inbound Agent Configuration Guide This setup process configures how the Inbound Agent (Lead Qualifier) receives, understands, and processes incoming leads from external systems. Revscale supports two inbound methods: Email (Form Submission Monitoring) Webhook (Direct Integration) Both methods rely on one-time field mapping so incoming data can be used consistently moving forward. Choosing an Inbound Method *Email (Form Submission Monitoring)Few readers
  • Revscale Support FAQs
    Email Setup & Deliverability How do I connect a Rackspace email to Revscale? Rackspace email is hosted by Microsoft. Best practice is to log in using the Microsoft login screen with the Rackspace email credentials. What does the Email Deliverability Score mean? The Email Deliverability Score measures the health and reputation of your email domain. Scores above 80 indicate: A stable sending domain Low spam risk Safe conditions for automated outreach Web Pixel AgFew readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2026Revscale AI Help Center