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How do I reconnect the email used for the Inquiry Qualifier agent?

Step-by-step instructions to reconnect or update the email address powering your Inquiry Qualifier directly from the Revscale Client Portal.

Written by Evette

Overview

If you need to reconnect or update the email address used for your Inquiry Qualifier you can do so directly from your Revscale Client Portal Dashboard.

Steps to Update Your Email

  1. Log in to your Revscale Client Portal dashboard.

  2. From the left-hand menu, open the Inquiry Qualifier dashboard.

  3. In the upper-right corner, select the Preferences tab.

  4. Click Reconnect next to the current connected email account.

  5. Connect your Gmail or Outlook account using the native sign-in flow and authorize access when prompted.

After reconnecting, all automated responses sent by your Inquiry Qualifier agent will come from the newly connected email.

If you need any further assistance, feel free to reach out to our Support Team by clicking the Chat button or by emailing us at [email protected].

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