This final section covers your weekly summary, how to get help, and a quick reference for the issues franchisees run into most.
What is the weekly summary?
FranFinance produces a weekly summary of your location's financial picture. It covers your current cash position and how it changed, total expenses for the period, notable shifts in your accounts, your key benchmark ratios against targets, and your ranking within your peer group. Everything in the summary is also available any time on your dashboard, so you can check in whenever you want, not just once a week.
How do I get help or send feedback?
You can submit a support request or share feedback directly inside FranFinance. Describe the issue or idea, and it reaches the team that can act on it. For anything about your invitation, your location details, or who has access, your franchisor's corporate team can also assist.
Quick fixes for the most common issues
If you cannot sign in, use "Forgot password" first, and if your account looks inactive, ask your franchisor to reactivate it. If your benchmarks look wrong, check for unmapped accounts before anything else. If your data looks stale, confirm your accounting is still connected and run a manual sync. If the assistant gives an incomplete answer, the cause is almost always a disconnected account or incomplete mapping.
