This final section covers bringing many locations on at once and how corporate can support franchisees directly.
Can we onboard many locations at once instead of one at a time?
Yes. FranFinance supports bulk onboarding for franchisors bringing on locations in batches or feeding them from another system. Each location is created with its owner and sent an invitation automatically. If you are planning a large rollout, coordinate with your Revscale contact so it is set up cleanly.
Can corporate help a franchisee directly inside their account?
Yes. Franchisor admins can step into a franchisee-side view within their own franchise to help troubleshoot or walk a location through a setup step. This is meant for support, and the action is recorded, so helping a location is both easy and accountable.
Where do support requests from our locations go?
Franchisees can submit support requests and feedback from inside FranFinance, and those reach the team that can resolve them. For questions about a location's details, its access, or its invitation, your corporate admins can handle many of these directly without waiting on anyone else.